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How do I download my order invoice or receipt?
How do I download my order invoice or receipt?

Access your order history to obtain proof of payment

TJ Brown avatar
Written by TJ Brown
Updated over a week ago

Fictiv’s platform allows you to view and download a PDF copy of your invoice or receipt for your records. To do so, simply log into the Fictiv platform, navigate to the top of the page, and click Orders in the navigation bar.

The Orders section documents every order you’ve placed and its status. From here, click on the relevant order number to see additional information.

From here, you can track the production status of your parts and view inspection materials once our QC inspections are complete. You’ll also find the Download Order confirmation button.

Once you click on this button, the receipt will either open in a new tab or populate in your computer's Downloads section, depending on your browser’s settings.

Every Fictiv receipt contains a description of the part including lead time, process, material, finishing, color, and quantity, as well as cost per unit and total cost of that part. Grand totals and payment details are included at the end of the invoice.

Please note for orders that were placed using a Purchase Order, the formal invoice will be sent by Fictiv's AR Department once the last line item in the order has shipped.

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