Before Fictiv can enable purchase order terms, all customers must first complete Fictiv's purchase order onboarding process. Please contact your Sales Representative to set up terms or email help@fictiv.com.

Once your application has been approved by Fictiv's finance team pending a credit investigation, purchase order permissions will be activated on your account. With purchase order terms enabled, you'll see the option appear in addition to the option to pay with a credit card.

To complete your checkout using a purchase order, complete the following steps:

  1. Click the Use PO number payment option
  2. Enter the purchase order number into the corresponding field
  3. Upload a PDF copy of the purchase order
  4. Review order for accuracy
  5. Click Place your order

Please note: some companies have strict internal rules and regulations regarding purchase order protocol. Before you place an order using a purchase order, please ensure you fully understand your internal operations and what--if anything--is required of you after receipt to release the funds.

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