Before Fictiv can enable purchase order terms, all customers must first complete Fictiv's purchase order onboarding process. Please contact your Account Executive to set up terms or email help@fictiv.com.

Once your application has been approved by Fictiv's finance team, purchase order permissions will be activated on your account. With purchase order terms enabled, you'll see the option appear in addition to the option to pay with a credit card.

To complete your checkout using a purchase order, complete the following steps:

  1. Select the "Use PO Number" payment option
  2. Enter the purchase order number into the corresponding field
  3. Upload a PDF copy of the purchase order
  4. Review order for accuracy
  5. Click "Place your order"

Please note some companies have strict internal rules and regulations regarding purchase order protocol. Before you place an order using a purchase order, please ensure you fully understand your internal operations and what--if anything--is required of you after receipt to release the funds.

Did this answer your question?