Due to the rapid turn around and how quickly parts go into manufacturing, it is often very difficult to cancel an order after it has been placed.
If you hope to cancel an order, message us in the chat window immediately so we can attempt to accommodate. If an order has already started production, we are unable to cancel and refund the part.
- Orders placed late evening or early the next morning may not have been scheduled immediately for production - if notified before 10am, there is a chance we can cancel the order.
- Orders placed in the afternoon have a much tighter window and sometimes get scheduled for production immediately. If notified within 5-10min of the order, there is a chance we can cancel the order.
Because of our speed of production, we cannot guarantee that we can cancel an order after it has been placed, so please double check to make sure the order is as you expect before placing!