Production and Fulfillment

6 articles in this collection
Written by David Mayer, Danielle Barillas, and TJ Brown

How do I track and manage my orders?

Track production status and view inspection materials 24/7

Written by TJ Brown
Updated over a week ago

What happens after I place an order?

A brief summary of how parts go from being in your Fictiv account to being in your hands

Written by TJ Brown
Updated over a week ago

Can I cancel or make changes to an existing order?

What to do if you catch a mistake with your order

Written by TJ Brown
Updated over a week ago

Customs clearance tips for international shipping

Take charge as the Importer of Record to release your shipments from customs holds

Written by TJ Brown
Updated over a week ago

Discrepancies between 2D drawings and 3D models

Our policy on handling discrepancies between 3D models and 2D drawings

Written by David Mayer
Updated over a week ago

What is your return/remake policy?

Our policy and process for non-conforming parts

Written by Danielle Barillas
Updated over a week ago