Fictiv

DDP (Delivered Duty Paid) shipment upgrades reduce the amount of customs information required from you & helps mitigate the risk of delays.

Fictiv DDP Shipment Upgrade Program for International Orders

How do I find my orders?

Track production status and view inspection materials 24/7

How do I track and manage my orders?

A brief summary of how parts go from being in your Fictiv account to being in your hands

What happens after I place an order?

What to do if you catch a mistake with your order

Can I cancel or make changes to an existing order?

Take charge as the Importer of Record to release your shipments from customs holds

Customs clearance tips for international shipping

Our policy on handling discrepancies between 3D models and 2D drawings

Discrepancies between 2D drawings and 3D models

Our policy and process for non-conforming parts

What is your return/remake policy?

How Does Injection Molding with Fictiv Work?

What section 232 tariffs mean for your business.

Understanding Section 232 Tariffs

An overview of tariff basics from Fictiv's tariff expert

Tariffs 101 Q&A: A Guide for Manufacturers

TJ Brown

David Mayer

Mallory Dakan

Production and Fulfillment

Find answers and get help from Intercom Support and Community Experts

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