Production and Fulfillment

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8 articles in this collection
Written by Christine Evans, David Mayer, Mallory Dakan and 2 others

How do I find my orders?

Written by Mallory Dakan
Updated over a week ago

Fictiv Shipment Upgrade Program for International Orders

Shipment Upgrades reduce the amount of customs information required from you and helps mitigate the risk of shipping delays.

Written by Christine Evans
Updated this week

How do I track and manage my orders?

Track production status and view inspection materials 24/7

Written by TJ Brown
Updated over a week ago

What happens after I place an order?

A brief summary of how parts go from being in your Fictiv account to being in your hands

Written by TJ Brown
Updated over a week ago

Can I cancel or make changes to an existing order?

What to do if you catch a mistake with your order

Written by TJ Brown
Updated over a week ago

Customs clearance tips for international shipping

Take charge as the Importer of Record to release your shipments from customs holds

Written by TJ Brown
Updated over a week ago

Discrepancies between 2D drawings and 3D models

Our policy on handling discrepancies between 3D models and 2D drawings

Written by David Mayer
Updated over a week ago

What is your return/remake policy?

Our policy and process for non-conforming parts

Written by Danielle Barillas
Updated over a week ago