Fictiv

How do I find my orders?

Shipment Upgrades reduce the amount of customs information required from you and helps mitigate the risk of shipping delays.

Track production status and view inspection materials 24/7

A brief summary of how parts go from being in your Fictiv account to being in your hands

What to do if you catch a mistake with your order

Take charge as the Importer of Record to release your shipments from customs holds

Our policy on handling discrepancies between 3D models and 2D drawings

Our policy and process for non-conforming parts

Find answers and get help from Intercom Support and Community Experts

{assigneeName} needs more information from you