Per our ISO-9001:2015 registered Quality Management System, Fictiv offers four inspection options that provide varying degrees of granularity and two additional pieces of quality documentation. These options are detailed below:

As part of our standard inspection protocol for all parts manufactured by 3D Printing, Urethane Casting, or CNC Machining, we offer inspection reports at no additional cost.

For Injection Molding, we provide first-article inspections as standard with every order. Our manufacturing partners submit these reports upon the completion of production, and a member of our Quality Control (QC) team reviews them before fulfillment. For non-domestically fulfilled orders, a sampling of parts is physically inspected by Fictiv Quality Inspectors.

For 3D-printed parts, "Visual Inspection Reports" verify that your parts are free of cosmetic non-conformances in violation of our Cosmetic Standards.

For CNC parts, "Dimensional Inspection Reports" come standard. Once a part is ordered, our software automatically creates a 2D drawing that highlights the part’s critical dimensions. Our manufacturing partner uses this drawing to inspect the part and provides a completed inspection report. If you submit a drawing with tolerances tighter than the ISO 2768 medium standard, the "Dimensional Inspection Report" will include measurements of all linear dimensions measurable with hand metrology.

For 3D-printed parts, we offer "Dimensional Inspection Reports" for customers who require critical dimensions measured with hand metrology. A drawing must be provided, and parts will be inspected for finish quality and dimensional accuracy using hand metrology for a maximum of 5 inspection points. The first 10 parts and every 10th part produced after that will be measured, up to 50 parts. Unless otherwise specified, larger quantities will be inspected per our internal sampling plan, which may be provided upon request.

For CNC parts, we also offer "Advanced Inspection Reports." Selecting an Advanced Inspection Report requires you to provide a bubbled drawing specifying which dimensions you want included in the report. We will then use any inspection method capable of inspecting your dimensions at our discretion unless you specify otherwise. Adding an "Advanced Inspection Report" to a quote can add up to 3-5 business days to the lead time.

Note: Standard dimensional inspection reports only use hand metrology. Any GD&T (Geometric Dimensioning and Tolerancing) callouts need to be an advanced inspection report.

First Article Inspection (FAI)

We offer two different types of FAI inspection:

To request FAI, call it out on a drawing and attach the drawing to your part; because definitions and requirements for FAIs can vary, please chat with us during quoting to receive accurate pricing and lead time.

In addition to our standard and advanced inspection options, Fictiv makes it easy to request key quality documentation such as Certificates of Conformity (CoCs) and Material Certificates. While configuring your part(s), click on the "Additional requirements" tab in the configuration modal, and you can request these documents.

Regardless of which inspection option(s) you select, Fictiv guarantees that all of the applicable paperwork will be included in the shipment with your parts.

In addition to a paper copy, our transparency features enable you to view electronic copies of past inspection documentation at any time--to access it, you can simply click View inspection in the order tracker queue for any individual part, or the Inspection report data download button on the top of your order detail page for all of the parts in an order.