To streamline international shipments, Fictiv offers a Shipment Upgrade program, at no additional cost, for prototype orders greater than $800, delivered to a US address. With this upgrade, Fictiv becomes the Importer of Record to mitigate the risk of shipment delays.

How it Works

After your order is placed, you'll be asked if your parts are for Commercial or Prototype purposes.

A part qualifies as a “prototype” if it meets the following criteria:

  • Your part is NOT intended to be sold or incorporated into other products that are sold

  • Your part is to be used exclusively for development, testing, product evaluation, or quality control purposes

  • Your order is limited to non-commercial quantities, in accordance with industry practices

Your order may qualify for a free Shipment Upgrade if it meets all of the following criteria:

  1. Your entire order qualifies as a prototype

  2. Your order value is greater than $800 USD

  3. Your order’s destination address is within the U.S.

  4. You have provided a detailed description of each part in your order

  5. You have provided a detailed explanation of the Parent Product & End-Use

  6. Your order is limited to non-commercial quantities, which cannot exceed 100 units per part in each order

Customers are required to be as descriptive as possible when completing the (1) Part Description and (2) Parent Product & End-Use (i.e. "Application") fields.

You must complete all mandatory fields in the customs information section on our platform within 24 hours of checkout to be eligible for the free shipment upgrade or contact our TCS team to provide details before any of the parts have shipped.

After submission of this information, a member of the Fictiv team will determine if the information is sufficient. If we determine the information you provided is insufficient, the sales term will remain as EXW (Ex Works).

You must complete all mandatory fields in the customs information section on our platform to be eligible for the free shipment upgrade.

If your order does not meet this criteria, check out this article to learn more about the standard international shipping process.

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